At Bacardi, we are looking for a Customer Service Representative to join our Operations team and become a key strategic partner between our customers, markets, and Supply Chain across the Central America region. As part of a family‑owned company with more than 160 years of history and a global presence, you will have the opportunity to contribute directly to the growth of our iconic brands by ensuring an exceptional customer experience and supporting the execution of our business strategy across the region. We are looking for someone with a passion for customer service, a results‑oriented mindset, and the ability to build strong relationships with multiple stakeholders. This role will be responsible for coordinating the end‑to‑end export order management process, ensuring operational excellence, managing customer claims, driving continuous improvement initiatives, and working closely with Supply Chain, Finance, Commercial, and Operations teams to deliver the highest possible service levels. The position offers unique exposure to international environments,



working with customers and teams across different markets, cultures, and geographies, where analytical thinking, effective prioritization, and strong problem‑solving skills will be critical to success. At Bacardi, we bring our culture to life through our three pillars: Fearless, Family, and Founders. We are looking for curious, collaborative individuals with a growth mindset who are willing to challenge the status quo and find new ways to create value for our customers and consumers. If you are looking to develop your career in a integral organization where you can leave your mark, work with industry‑leading brands, and collaborate with more than 7,000 Primos around the world, we invite you to explore this exciting opportunity. Be part of our exciting future. Help us celebrate moments that matter, one drink at a time. #BacardiLife #MoreThanWork #CustomerService #SupplyChain #Logistics #Export #Operations #CareerOppo

📌 Customer Service Representative CARICAM (Tultitlán de Mariano Escobedo)
🏢 5405 Bacardi y Compania, S.A. de
📍 Tultitlán de Mariano Escobedo