Role is for a performance retention agency for 9-figure DTC brands. Email and SMS are the product. Design is not decoration on top of it. Campaigns have to look like the brand and still convert. The book spans fashion editorial, clean beauty, loud CPG, and luxury accessories. One house style will not work here.

We are hiring the person who owns email design quality across the agency, and we are hiring in Latin America because the work runs on US hours and the talent here is better than the market pays for.

What you'll own
- The first emails for every new client. You design them. You do not brief them out and hope.
- The visual system for each brand: type, photography (crop, cutout, collage), color, merchandising, motion if it earns its place.
- Design quality across the whole book of business. If a campaign looks like a Klaviyo template, a restyled module, or a social graphic dumped into an email, that is on you.
- The graphic designers. Brief them, critique the work, raise the floor, and keep them shipping at the standard you set.
- Campaign-level art direction for weekly sends,



promos, and drops. Each drop should feel like a designed world, not a product grid with a new header.
- Partnership with strategists and copywriters. You take a brief and make it look expensive. You push back when the brief will produce generic work.
- Taste across categories. A fashion drop and a clean beauty campaign should not share a layout.

Hours

You hold 9am to 5pm EST every working day. The rest of your day is yours to shape. Mexico City is EST minus 1, Bogotá is EST, Buenos Aires and São Paulo are EST plus 2. If you are not willing to protect that window, do not apply.

Requirements
- You have worked at an agency that services 9-figure ecommerce / DTC brands. Name the agency and the brands. "Worked with" logos you never designed for do not count.
- An exceptional email book. Campaign art direction, not flow production. Custom display type, photography that is treated, merchandis

📌 Lead Email Designer for a US Retention Agency (Ciudad de México)
🏢 Paired
📍 Ciudad de México