Patient Coordinator
We are seeking a New Patient Coordinator to serve as a key point of contact for new patients, attorneys, and medical providers. This role requires excellent communication skills, responsiveness, and the ability to manage multiple conversations efficiently while delivering a positive patient experience. The idóneo candidate is organized, detail-oriented, and capable of building strong relationships while ensuring timely communication and coordination throughout the patient intake process. As a New Patient Coordinator, you will play a critical role in supporting patients and external partners by facilitating communication, gathering accurate information, and ensuring a seamless onboarding experience for new patients.
Key Responsibilities
- Communicate with new patients, attorneys, and medical providers, including chiropractors and urgent care offices.
- Coordinate new patient intake and ensure accurate collection of information.
- Respond promptly to internal teams and external partners.
- Maintain clear, professional communication across phone, email,



and messaging platforms.
- Support patient scheduling and follow-ups as needed.
- Ensure all interactions are handled with professionalism, empathy, and urgency.

Qualifications
- Minimum 1 year of healthcare experience (patient coordination, intake, or similar role).
- Bilingual (English/Spanish preferred).
- Strong verbal and written communication skills.
- Highly responsive, organized, and detail-oriented.
- Comfortable working in a fast-paced, team-focused environment.
- Experience coordinating patient intake processes and collecting accurate information.
- Ability to manage communications effectively across multiple channels.
- Strong organizational and time-management skills.
- Strong sense of urgency and commitment to delivering an excellent patient experience.

Location
Mexico - Chihuahua | Mexico - Merida
Work Setup
Onsite
Shift
Monday to Friday, 8:00 AM - 5:00 PM PST

📌 New Patient Coordinator (Chihuahua)
🏢 SOLVO GLOBAL
📍 Chihuahua