NGIS Front Office Supervisor
Amentum is a integral leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge convention and drive progress.
Our commitments are underpinned by the belief that safety, collaboration and well-being are integral to success.
Amentum is seeking a NGIS Front Office Supervisor to support a unique US Navy program on the island of Diego Garcia. The NGIS Front Office Supervisor is responsible for overseeing the daily operations of the front desk and ensuring the seamless management of reservations and guest services. This role requires strong leadership skills, expertise in hotel property management systems, and the ability to consistently deliver a high level of customer service.
Job Responsibilities
- Supervising the front office team to ensure efficient daily operations, including reservations, guest check-ins,



and check-outs.
- Ensuring the accurate and timely handling of reservation systems to manage room availability and guest inquiries.
- Monitoring credit card terminal operations, cashiering, and payment processing to ensure accuracy and compliance with financial policies.
- Addressing and resolving guest concerns promptly and professionally to maintain customer satisfaction.
- Leading, mentoring, and training front office staff to maintain high-performance standards and operational consistency.
- Managing staff schedules to ensure adequate coverage during all shifts.
- Conducting performance evaluations and providing feedback to improve team productivity and service quality.
- Operating a hotel property management system (PMS) to manage reservations, room assignments, billing, and reports.
- Training and supporting staff members to use PMS effectively and efficiently.
- Producing detailed operat

📌 NGIS Front Office Supervisor (García)
🏢 Amentum
📍 García