TCS Costa Rica is looking for a Cloud Engineer (Infrastructure)

Work modality: Hybrid
(Candidate needs to be located or relocate to Querétaro, CDMX, Guadalajara or Monterrey, it will be requested to attend office at least 2 day per week)

Responsibilities
Deliver administration, maintenance, and ongoing support of the shared cloud environment. Build, configure, tune and implement automation for cloud lifecycle and operational improvement. Support of the web interface used by customers to access their cloud environment. Responsible for evaluation, development, implementation, optimization, performance and configuration of customer cloud environments. Expected to establish and maintain proficiency on emerging technologies through self-study and on-the-job training. Escalate issues and defects as necessary. Work directly with escalation teams (development, network, or engineering) until incidents are fully resolved. Provide routine communication with customers on progress, status, and root cause. Support customers with DNS, IP, and firewall issues regarding Cloud environment.



Work directly with architects to help reproduce and resolve customer issues Knowledge of industry standards and standards organizations (e.g. ITIL, TOGAF, PMP)

Skills required
5 years of experience
Medium to advance English communication
Strong understanding of all virtualization types
OS and database administration
Solid networking experience and troubleshooting
UNIX systems and automation
Expertise in the design and operation of medium to large scale enterprise or cloud infrastructure, databases and application systems.
Expertise in data infrastructure
Passion for cloud software, tooling and automation; comfort with command line tools and scripting
Understand of design principles around networking, storage, and servers
Experience working with integration scripting technologies
Good understanding of API and tools

What we offer to you:
Direct contract (indeterminate time with initial probation

📌 Cloud Engineer (México)
🏢 Tata Consultancy Services
📍 México