At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day.
At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve.
Whatever your role, you’ll be part of a general community that values your ideas and empowers you to make an impact, on your career and on the world around you.
The Opportunity
Your Impact
The main purpose of the role is to execute US portfolio services (Payroll / Hires / Changes / Terminations for Sales Function) leveraging Standard Model of Incidences Consolidation Process ensuring service delivery and SLA fulfilment.
This services are currently migrating to México´s HUB and this position will be participating in the transition process (Knowledge Capture, Knowledge Transfer, Ramp Up, Go Live and Satabilization).
Responsibilities
- Execute US portfolio services focused on sales (Payroll / Hires / Changes / Terminations):
- Receive incidence and validate fulfilment of requirements
- Capture incidence information in payroll system
- Ensure payroll meets operation controls
- Monitor tickets reception and release ensuring SLA compliance
- Ensure good customer service and guarantee Service Level Agreements timing and delivery
- Responsible of proper escalation for daily resolution issues
- Deliver services at the defined at the SLAs/KPIs
- Contiue communication and support with local functional teams
- Conciliate and document process deliverables for audit preparation
Qualifications
Who Are We Looking For?
- Bachelor’s Degr
📌 US Payroll Analyst (San Nicolás de los Garza)
🏢 PEPSICO
📍 San Nicolás de los Garza
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.