apollo.io in mexico city is seeking a senior customer support enablement lead to own and evolve our 6-week onboarding program for new support hires. You will design scalable learning paths, facilitate in-person sessions, and partner with qa, product, and support ops to drive measurable outcomes.
you will build data-informed enablement strategies, maintain documentation, and track ramp milestones to ensure new hires reach expected productivity quickly. Bilingual english/spanish required.
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📌 Support enablement lead: onboarding & scalable training (México)
🏢 Apollo.Io
📍 México
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