role summary:

the sales representative will drive sales growth across latin america and the caribbean by identifying new opportunities, building strong customer relationships, and promoting loh medical's mission of mobility & independence. This role requires a blend of consultative selling, technical knowledge, and exceptional customer service to achieve revenue targets while upholding our core values: integrity, service, and clinical excellence.

key responsibilities

1. Sales execution & revenue growth

- proactively prospect, qualify, and acquire new customers while expanding business with existing accounts.
- consistently achieve or exceed monthly and annual sales and margin targets.
- deliver impactful product presentations, demonstrations, and negotiations showcasing loh medical's value proposition.
- identify and execute upselling and cross-selling opportunities based on customer needs.

2. Customer relationship management

- build and maintain long-term relationships with customers, distributors, and healthcare institutions.
- provide responsive, solution-oriented service and ensure post-sale satisfaction.
- act as the primary point of contact for inquiries, ensuring timely and professional communication.
- document all interactions in netsuite (emails, calls, whatsapp) per company guidelines.

3. Sales process & crm management

- follow loh medical's complete sales process in netsuite:
- create and qualify leads.




- follow up within 30 days.
- convert leads to prospects and prospects to customers.
- ensure accurate and timely estimates, sales orders, and invoices.
- maintain data integrity for accurate reporting and forecasting.

4. Market knowledge & collaboration

- stay informed on market trends, competitors, and product innovations to position loh medical effectively.
- share market insights and customer feedback with sales manager and cross-functional teams.
- collaborate with operations, marketing, and quality to ensure seamless service delivery.

5. Quality & continuous improvement

- contribute to cqi initiatives, ensuring compliance with quality standards and company policies.

candidate profile

- education: bachelor's degree in business, marketing, health sciences, or related field.
- experience:minimum 5 years in commercial roles, with at least 3 years in sales (medical devices, healthcare, or rehabilitation preferred).
- proven success in multi-country or regional markets.
- skills & competencies:strong communication, negotiation, and relationship-building skills.
- proficiency in netsuite or similar crm/erp systems.
- self-motivated, customer-focused, and results-driven.
- languages: fluent in english and spanish (portuguese is a plus).
- other: ability to thrive in a multicultural, multinational environment and committed to continuous learning.

📌 Medical sales consultant (Xico)
🏢 BMNS
📍 Xico