Ingram Micro Mexico is seeking a technical support specialist to respond to billing and technical service requests, log issues, and ensure customer success. You will work with multiple cloud solutions and coordinate with engineering and vendors to resolve complex problems.
The role requires 2+ years in technical support, strong O365 knowledge, and bilingual English/French communication. Weekend hours may be required. This is an on-site role based in Mexico City.
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📌 SaaS Technical Support Engineer: Cloud & Billing Expert (Ciudad de México)
🏢 INGRAM MICRO MÉXICO
📍 Ciudad de México
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