Scheduling Receptionist | Guadalajara | On-Site$16,500 MXN Gross + 8% Savings Fund +$1,0000 Food Vouchers + Major Medical InsuranceHere’s the deal!When patients call a medical office, they're not usually calling because they're having a great day. They may be trying to schedule an appointment they've been waiting for, looking for answers about a referral, or simply trying to figure out where to go next. Your role is to make that process easy.As a Scheduling Receptionist, you'll be the first point of contact for patients. You'll help them schedule appointments, answer questions, update information, and connect them with the right resources. Every conversation is an opportunity to create a positive experience and help patients feel supported from the very first call.No healthcare experience? That's okay. If you're organized, confident on the phone, and enjoy helping people, we'll teach you the rest.Your day-to-day!Answer incoming patient calls with professionalism and empathySchedule appointments across multiple clinic locationsHelp patients find the right provider, location,
or service for their needsTriage calls efficiently and ensure patients are directed appropriatelyAnswer questions clearly and confidently while providing an exceptional customer experienceCollect and update patient information accurately within electronic health record (EHR) systemsAssist with incoming patient referrals and related documentationMaintain accurate records while following established proceduresSupport patients throughout the scheduling process and help remove barriers to careContribute as a reliable teammate in a fast-paced healthcare environmentWhat you needAt least 6 months of customer service experienceAdvanced English proficiency (C1 or higher)Strong verbal communication skills and confidence on the phoneExcellent attention to detail and data entry accuracyComfortable using computers and learning new software systemsAbility to multitask and stay organized in a fast-paced environmentHealthcare, medical office, or subscription-based support experience is a plusAbility to work on-site in GuadalajaraWhat you get$16,500 MXN gross monthly salaryPaid trainingFull law benefits8% Savings Fund$1,000 MXN monthly food vouchers after 2 monthsMajor Medical Insurance after 3 months#J-18808-Ljbffr