**Activities**:
- Designing, planning and driving the value generating roadmaps on the aligned accounts;
- Initiating and leading value add Black Belt (BB) projects that improve end-to-end processes and driving significant business impact for customers;
- Working closely with Operation and Functional Teams to identify process bottlenecks, conduct root cause analysis and implement process improvements & digital solutions across the business or organization;
- Setting, validating and auditing measurement systems to deliver business impact;
- Building Process Excellence culture in the team;
- Driving Standardization and Global Best Practices within the organization by leveraging experts across Practice, Transitions, IT and other relevant functions;
- Driving change management within Operations and customer organization;
- Implementing Business Process Management Systems (BPMS) for newly Transitioned processes;
- Supporting the MBB with driving the agreed governance with Operations and customers;
- Conducting Quality Awareness, Lean and Green Belt Trainings within the organization;




- Coaching & Mentoring Green Belts and project teams to drive value for customers based on the roadmap agreed with them;
- Executing and tracking the annual goals asssigned by the Quality function management;
- Fulfilling the requirements and achieving BB Certification within 18-30 months;
**Qualifications**:
- Relevant work experience
- Proven project management experience with ability to handle multiple tasks (Project management degree/diploma/certification would be an advantage)
- Previous experience in a multinational company would be an advantage;
- Proficiency in project management and statistical analysis systems like MS Projects, Minitab etc., would be a plus;
- Proven people management skills;
- Prior significant exposure to top management interactions both internally and externally;
- Change Management
Advanced English
- Preferred Digital Knowledge
Tipo de puesto: Por tiempo indeterminado
Horario:
- Turno de 10 horas
Prestaciones:
- Programa de referidos
- Confiable de gastos médicos mayores
- Vales de despensa
Tipos de compensaciones:
- Bono anual

📌 Black Belt Manager (Guadalajara)
🏢 Genpact
📍 Guadalajara