Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
- We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!Job Title: Associate UX Designer - Web
Department: User Experience
Manager/Supervisor: Senior Manager - User Experience Web
- E2E
FLSA Status: Exempt
- SOP Group: CPXO
Position Overview:
Want to have an impact on Omnipod’s web design? Want to be a part of a once in a lifetime career program? Be part of a highly engaged team who has a direct line to improving the customer experience for people living with Diabetes! We are investing heavily to create a system to support the right experience at the right time and one that is scalable to the level of growth we expect. We need a strong Associate UX Designer to contribute to design to get us there, is this you?
This role in the CPXO group will be responsible for working closely with cross-functional members of the development teams to ensure a world-class web design for Omnipod’s US and International web properties.
We are looking to hire a critical member of the team to be the Associate UX designer to contribute to large scale design initiatives for customer experience UIs. The goal for this role is drive best in class UX for Insulet, and act an individual contributor, working collaboratively with the software development, technical product management,



systems team and QA in a SAFe agile environment.
We’re looking for someone who wants to use design to change the face of diabetes; someone who can innovate and translate a high-level vision into compelling digital experiences. If you are a creative thinker and positive team player with experience delivering world-class look and feel customer experiences, we want you.
- Associate UX Designer Responsibilities:_
- Defining safe, effective and delightful user experiences for mobile experiences using industry standard tools such as Figma, Creative Cloud, etc.
- Delivery of said UX work with a variety of tools in an agile development environment
- wireframes, asset delivery, GUI specifications, etc.
- Work in a fast-paced agile development team, who are located in Boston, San Diego and Tijuana using Webex, JIRA, Confluence, Miro and other collaboration tools.
- Present design concepts and user experience vision in a compelling and positive manner (with whiteboard sketches, storyboards, prototypes, wireframes, or interactive presentations) to all levels of the company-from tactical agile software teams to executive leadership and to our customers.
- Collaborate with Clinical and Human Factors to ensure our designs are safe and effective and meet FDA guidelines for a medical device experience but hold a high bar on how we can delight the user as well.
- Drive innovation initiatives related to UX process, tools or our overall design language and experiences.




- Contribute to corporate UX design language development, standards and frameworks as our brand evolves.
- Presentation and animation knowledge a huge plus.
- Be mentored by Sr staff in all aspects of UX work. Grow, develop, and hone your UX chops with a world class web UX team!
- Skills / Characteristics:_
- Love of brainstorming and participating in discovery sessions
- Great storyteller both visually and verbally and can drive decision making at a tactical feature level
- Builds and maintains positive relationships throughout the organization
- Perpetuates a high-performance, a customer-centric culture throughout the organization, continuously monitors the needs of the customer
- Charismatic, collaborative and creative contributor who can articulate a vision to achieve outstanding results
- Sensitive to and can contribute cross culturally and with distributed teams.
Qualifications:
- Bachelor's degree or Master’s (Psychology, Computer Science, HCI, Industrial Engineering, Interaction Design, Graphic Design, Human Factors or equivalent) required
- 1-2 years of relevant experience in UX, web and mobile design, ideally with a focus on developing and implementing customer centric products, with multiple touchpoints (Product, mobile, web) globally
- Advanced knowledge in Industry standard UX/Dev tools
- Figma, Creative Cloud, Sketch, (HTML, CSS, JavaScript, etc a plus)
- Fluent in usability standards and design heuristics and responsive design techniques.
- Strong portfolio required with strong storytelling and presentation skills
- Ability to work with researchers to drive research goals and objectives to drive user centered design approach
- Intellectual curiosity, including

📌 Associate UX Designer (Remote/flexible) (Tijuana)
🏢 Insulet
📍 Tijuana