**JOB DUTIES:
- Facilitate issue identification and analysis.
- Investigate and resolve technical issues.
- Track requests resolution.
- Provide technical training.
- Build relationships with customers.
- Test products & software.Develop and share knowledge.
**YOU MUST HAVE:
- Some experience in related field.
- Conversational French.Excellent English.
**WE VALUE:
- Bachelor degree in Management, Computer Science or a technology related discipline.
- Experience in the industry is preferred.
- Good interpersonal and verbal & written communication skills.
- Strong continuous improvement mindset, strong leadership impact.
- Demonstrated experience with Knowledge Management & Call Center Management.Good administration skills.
LI-JB1
LI-HYBRID
📌 Sr Technical Support Associate English and French (San Luis Potosí)
🏢 Resideo
📍 San Luis Potosí
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