**Responsibilities**
- Lead the development and implementation of data strategies to analyze player support data and generate actionable insights for the business
- Drive the creation of KPIs and segmentation strategies to measure product engagement, adoption, and trends across various cohorts
- Lead the design, implementation, and maintenance of dashboards, ensuring data is visualized effectively and consistently across the organization
- Oversee the end-to-end management of ETL processes, ensuring efficiency and accuracy in data handling and transformations
- Provide strategic guidance and mentorship to junior data analysts, fostering a collaborative and data-driven team culture
- Work closely with stakeholders to define reporting requirements, deliver actionable insights, and ensure alignment on key data goals
- Take accountability for the accuracy and quality of the data reported by products, collaborating with teams to continuously improve data processes
- Develop and maintain comprehensive documentation for data standards, reporting methodologies, and best practices
- Proactively identify opportunities to optimize data processes and lead initiatives to improve data integrity, visualization, and reporting tools
- Communicate findings effectively to senior leadership, providing clear and strategic recommendations based on data insights
**Requirements**:
- 5+ years of relevant working experience
- Strong leadership experience in data analysis, with a proven ability to guide a team in a fast-paced environment
- Advanced SQL skills,



including expertise in writing complex queries, optimization, and ensuring data accuracy
- Expertise in managing ETL processes, with hands-on experience in Airflow or similar tools
- Proficient in Python, with experience handling and transforming data, working with dataframes, and interacting with APIs
- Strong proficiency in Tableau, including the ability to set and maintain data visualization standards across an organization
- Proven ability to work with large datasets and derive actionable insights to drive business decisions
- Experience in stakeholder consultation, including translating business requirements into data-driven recommendations and reports
- Ability to develop and deliver comprehensive reports and presentations to senior leadership
- B2+ English proficiency with excellent written and verbal communication skills
**We offer**
- Career plan and real growth opportunities
- Unlimited access to LinkedIn learning solutions
- International Mobility Plan within 25 countries
- Constant training, mentoring, online corporate courses, eLearning and more
- English classes with a certified teacher
- Support for employee’s initiatives (Algorithms club,



toastmasters, agile club and more)
- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
- Adaptable work schedule and dress code
- Collaborate in a multicultural environment and share best practices from around the globe
- Hired directly by EPAM & 100% under payroll
- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- Grocery coupons
- 30 days December bonus
- Employee Stock Purchase Plan
- 12 vacations days plus 4 floating days
- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
- Monthly non-taxable amount for the electricity and internet bills
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

📌 Lead Data Analyst (México)
🏢 Epam Systems
📍 México