**Who is Flora Legal Group?**
We are a team of passionate immigration professionals providing guidance and hope by advocating for and empowering all people to build a prosperous future.
We see a future where the immigrant community is welcomed and valued, creating a better world for generations to come.
**Flora Legal Group** is an Indianapolis-based immigration firm committed to serving the immigrant community. We are seeking a **Billing Specialist** with a heart and passion to help immigrants and a desire to thrive in a large, team-oriented immigration practice. Fluency in both **Spanish and English** is required; the majority of the job duties for this role will require Spanish.
**Key Responsibilities**:
- Serves as primary contact for the firm's billing inquiries on the USCIS docket;
- Reviews client accounts, reporting any concerns or needed corrections to the Firm Administrator and/or USCIS management team;
- Assists with all accounting spreadsheets as assigned;
- Edits client invoices in firm’s accounting software;
- Answers incoming calls to the firm’s billing phone queue and assists with client concerns;
- Assist clients with general billing inquiries, providing explanations of charges and facilitating resolution of discrepancies.
- Processes client payments;
- Establishes payment plans for clients;
- Assists with special projects as assigned;
- Serves as back-up for other Billing Specialists as needed;




- Updates case management software with accurate and timely notes of all client correspondence and case updates;
- Completes all tasks in case management software by due date;
- Time tracks hours worked in accordance with the firm’s time tracking policy.
**Qualifications**
- Fluent proficiency in both English and Spanish (speaking, reading, and writing).
- Minimum of one year of billing experience.
- Solid work history.
- A passion for helping underserved populations and individuals from all walks of life.
- Strong interest in immigration-based practice.
- Intermediate proficiency in Microsoft Outlook and Microsoft Office Suite;
- Advanced proficiency in Excel is a strong plus;
- Excellent attention to detail and a focus on customer service.
- Strong organizational, time management, and prioritization skills.
- Ability to learn quickly and adapt easily to changing circumstances.
**Incentivos**
- Paid Time Off
- Paid Holidays
Tipo de puesto: Tiempo completo
Sueldo: $16,000.00 - $20,000.00 al mes
Beneficios:
- Vacaciones adicionales o permisos con goce de sueldo
Tipo de jornada:
- Lunes a viernes
- Turno de 8 horas
Tipo de ubicación:
- Home Office (Desde casa)
Pregunta(s) de postulación:
- ¿Dónde se encuentra usted?
Experiência:
- asistente ejecutivo: 1 año (Deseable)
- Microsoft Excel: 1 año (Deseable)
Idioma:
- Speak, read, and write in English and Spanish fluently? (Obligatorio)
Lugar de trabajo: Empleo remoto

📌 Billing Specialist (México)
🏢 Flora Legal Group
📍 México