At Rapido Solutions Group we are committed to connecting hyper growth businesses with **the best general talent**, allowing customers to scale efficiently and effectively.
**Our objective** is to create opportunities for people to work at American companies from one of the best cities in Mexico, Guadalajara.
We combine in diversity, joy and passion to create a dynamic community that allow our customer to achieve their objectives in the best way.
At Rapido we strive for becoming the best place to work, and that's why we provide a young and vibrant work environment, wellbeing programs, social and environmental activities, and the chance to develop in one of the most important industries of the USA.
**Schedule**: Monday to Friday 13:00-22:00
**What will you be doing?**:
- Make 120-150 outbound calls daily using a provided script to introduce the company and outline the benefits of working with us.
- Collect necessary documentation from drivers and address their questions or concerns promptly.
- Enter sensitive driver information into the company's system accurately and securely.
- Utilize CRM tools and call management software to track and manage leads effectively.
- Coordinate and schedule next steps for drivers using calendar management tools.




**Why do our employees choose us?**:
- **Pay & Perks**: Competitive pay and law benefits from day 1 + above law benefits package: food vouchers, private medical insurance (major and minor expenses), life insurance and savings fund.
- **Great Environment**:Great community spirit; Diversity, Equity, Inclusion, and Belonging Program; Total Societal Impact Programs; continuous training and Team Building.
- **Work-Life Balance**: Wellness & Health programs, On-site Psychologist, Nutritionist, and Doctor.
- **+Plus**:amazing amenities like Ping-Pong table, videogames area, beer on Fridays,Sports teams, and more Monthly activities.
**Requirements**:
- Proven ability to manage a high volume of calls and communications.
- Experience with CRM systems and call management tools is preferred.
- Strong organizational skills and attention to detail.
- Self-motivated and sales-driven with a sense of urgency to meet and exceed targets.
- Excellent communication and interpersonal skills, Fluent English Skills
- Must be proficient with Web software and familiar with Microsoft Office products - including Word, Excel, PowerPoint, Outlook, etc.
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📌 Customer Service After Hours Up to $16,500 (Guadalajara)
🏢 Rapido Solutions Group
📍 Guadalajara