**Responsibilities**:
- Manage sales originations, capture rates, customer satisfaction, and file quality in existing partnerships in the geographic footprint.
- Serve as the primary relationship manager with existing partners in the footprint.
- Lead managers in their footprint who are assigned to specific partnerships.
- Lead teams of consults and relationship managers.
- Manage daily and monthly processes for maximizing capture rates in existing partnership.
- Maximize sales representative customer service as well as file quality for production originated in the footprint.
- Serve as a director-level relationship manager to support the sales managers in fostering and maintaining business relationships with the business partners.
- Manage escalations and issues in the product & pricing, administrative, disciplinary, etc. areas.
**Qualifications**:
- 6-10 years related product sales experience.
- Clear communication skills and the ability to represent the organization with the leaders of partner organizations. Knowledge of general banking operations and cross-sell opportunities.
**Education**:
- Bachelor’s/University degree, Master’s degree preferred
Figura AMIB 3**Job Family Group**:
Consumer Sales
- **Job Family**:
Consumer Product Sales
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting