**What you will accomplish together with us**:
- Be responsible for the assigned product line to support sales target achievement in the defined territory
- Provide technical support proactively, answer inquiries and resolve implementation problems in the field for customers
- Support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution
- Collect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs
- Provide basic product training to internal sales and dealers, and running external customer workshops and seminars
- Conduct trials and demos to achieve intended results and create trial reports to product management and sales teams
- Collaborate with interfaces to define the scope and acceptance criteria of trials and build professional trial reports
**What will convince us**:




- Academic degree in biological engineering, biotechnology or other life sciences related field. PHD highly desirable.
- Minimum of 2 years of experience in a similar position is desirable.
- Bilingual (Fluent in English and Spanish).
- Proven experience in Flow Cytometry and Fluorescence microscopy.
- Proven experience in a similar position and industry is advantageous.
- Familiar with laboratory processes and equipment.
- Experience in Cell Culture and Molecules characterization is required.
- Strong learning ability, and expert knowledge base in this area.
- Ability to effectively interface with product / project / division management.
- Excellent communication and presentation skills.
- Strong customer orientation.
- Proven software skills, e.g. Microsoft Office.

📌 Field Application Specialist Bioanalytics (Tepotzotlán)
🏢 Sartorius
📍 Tepotzotlán