Every day, Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support that keep labs running smoothly and more efficiently. Join our dynamic organization to be a part of this exciting work.
**Your Role**:
You will be responsible for supporting our customers with on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions. Our multifaceted product lines include hardware, software, and networking products as well as operating systems.
Primarily focuses on support of Agilent Gas chromatography (GC) systems
- Installs and optimizes hardware/software/network products and configurations at customer sites.
- Diagnoses and resolves product performance problems. Performs maintenance and repairs.
- Ensures customer happiness by advising customers on preventive maintenance and configurations, which may impact product performance.
- Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business.
**Qualifications**:
- Bachelor's or Master's Degree or equivalent.
- 1+ years of experience in a similar role or as an end-user of Agilent GC systems.
- Experience with chromatography solutions (Agilent or non-Agilent) is a plus.
- Excellent verbal and written communication skills in Spanish and English.
- Ability to travel frequently (60%+); valid driver’s license required (company vehicle provided).
- A passport and a U.S. visa are desirable.
**Additional Details**
This job has a full time weekly schedule. It includes the option to work remotely.
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
**Travel Required**:75% of the Time
**Shift**:Day
**Duration**:No End Date
**Job Function**:Services & Support
📌 Field Service Engineer - Monterrey (México)
🏢 Agilent Technologies
📍 México
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