**International company looking for talent to join our team!**
American company that finances, buys, and sells used cars. Headquartered in Dallas, Texas.
**Department Description**:
The department is responsible for upholding established standards while delivering outstanding customer service in a professional environment.
- Make outbound calls to accounts with overdue payments
- Receive inbound calls from accounts with overdue payments
- Handle accounts with recovered assets
- Review accounts for asset recovery
- Conduct customer location investigations (skip tracing)
- Review financial hardship cases related to loans
- Establish appropriate arrangements with customers behind on payments
- Identify accounts that require management review
- High school diploma or equivalent
- Minimum 2 years of experience in customer service or a related field
- Excellent customer service and communication skills
- Proficient in Microsoft Office (Excel, PowerPoint, etc.)
- Bilingual (English/Spanish) is required
Tipo de puesto: Jornada completa
Sueldo: $21,000.00 al mes
Pago complementario:
- Bono mensual
Tipo de jornada:
- Diurno
Puede trasladarse/mudarse:
- Cd del Sol, 45050 Zapopan, Jal.: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Deseable)
Experiência:
- Call Center: 2 años (Deseable)
Idioma:
- Advanced English (Obligatorio)
Lugar de trabajo: Empleo presencial