**UNISYS -**_We are a_ _**global information technology company**_ _that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision._
**Key Responsibilities**
- Manage and configure MDM solutions, including Microsoft Intune and Jamf, to support Windows, macOS, Android, and iOS devices.
- Develop and implement MDM policies and procedures to ensure the security and compliance of all managed devices.
- Provide technical support and troubleshooting for MDM-related issues.
- Collaborate with clients to understand their needs and provide tailored MDM solutions.
- Conduct training sessions and workshops for clients and internal teams on MDM best practices.
- Stay up to date with the latest developments in MDM technologies and industry trends.
- Assist in the development of documentation and training materials.
- Provides Endpoint Management support and services for an assigned organization, location, or function.
- Manages work orders, problems, or tasks within a structured ticket management system.
- Performs appropriate diagnostics to initiate problem management workflow process.
- Provides workstation and device training support for associates.
- Participates in the conceptual phases of identifying and solving business problems and issues.
- Contributes to the definition of engineering processes, standards, and technologies / frameworks.
- Plans, designs, implements, and maintains endpoint solutions for various platforms and devices. Maintains and updates operations manual and contractual reports.
**Must Have Skills**
**Qualifications**:
- Bachelor’s degree in information technology, computer science, or a related field.
- At least 5 years of experience in similar positions.




- Proven experience with MDM tools such as Microsoft Intune and Jamf.
- Strong understanding of Windows, macOS, Android, and iOS operating systems.
- Excellent problem-solving and analytical skills.
- Strong client-facing and consulting skills, with the ability to communicate technical concepts to non-technical audiences.
- Ability to work independently and as part of a team.
- Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, Jamf Certified) are a plus.
**Skills**:
- English (speak and write) to work with clients and global teams
- Proficiency in Intune, Jamf and/or similar tools.
- Strong knowledge of modern management devices.
- Experience in scripting for automation.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a team.
**Nice to Have**
- Azure Active Directory: Experience with managing and integrating Azure AD.
- MECM (SCCM): Knowledge of MECM (SCCM)
- Microsoft 365 Security & Compliance: Familiarity with Microsoft 365 security and compliance features.
- Project Management: Basic understanding of project management principles and tools.
- Customer Service: Strong customer service orientation and experience in a customer-facing role.
Tipo de puesto: Por tiempo indeterminado
Sueldo: $30,000.00 - $40,000.00 al mes
Beneficios:
- Caja de ahorro
- Programa de referidos
- Protegido de gastos médicos
- Seguro de gastos médicos mayores
- Seguro dental
- Seguro de vida
- Vales de despensa
- Vales de restaurante
Tipo de jornada:
- De guardia
- Rotativo
- Turno de 8 horas
Pregunta(s) de postulación:
- Para revalidar tus datos, por favor menciona tu correo electrónico y celular. (Mantente al pendiente de ambos para agendarte a una entrevista por Teams en caso de ser viable):
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo remoto

📌 Mdm & Endpoint Support Engineer (México)
🏢 Unisys
📍 México