Overview:
The North American Rail Coordinator will oversee rail logistics operations across North America, ensuring efficient, timely, and compliant movement of goods. Based in Mexico City, this role will serve as a key liaison between internal teams, rail carriers, and customers, supporting both strategic and operational transportation initiatives.
**Responsibilities**:
**Rail Operations & Tracking**
- Track and trace all railcars moving to customers across all business units.
- Identify and report delays, rejections, and service disruptions.
- Provide daily and weekly railcar status reports, including loaded cars and customer hold offenders.
- Review and authorize invoices related to rail operations.
- Use railroad websites for billing and diversion requests.
**Carrier & System Communication**
- Identify and resolve communication issues between SAP and Raven TMS.
**Reporting & Analysis**
- Analyze and update transit times across all business units, incorporating seasonal impacts (e.g., winter, hurricane season), and reflect findings in quarterly rail performance reports, including customer hold days.
- Support railcar fleet sizing for all business lines.
- Support the OTD (On-Time Delivery) report process, including shipment end updates and late reason code analysis.
**Customer & SAP Support**
- Assist Customer Service Representatives (CSRs) with new customer setups and updates in SAP via flat file modifications.
- Develop and test SAP changes related to rail information.
- Review and provide Proof of Delivery (POD) for customer demurrage claims.
- Resolve issues related to Sales Orders (SO) and Delivery Notes (DN) from shipping sites.
Qualifications:
- Bachelor’s degree in Supply Chain, Logistics, Business Administration, or related field or 3+ years of experience in rail logistics or transportation coordination.
- Strong knowledge of North American rail systems and SAP.
- Bilingual in English and Spanish (written and verbal).
- Proficient in Microsoft Office and transportation management systems.
- Excellent problem-solving, communication, and organizational skills.
📌 Specialist, Procurement Optimization (Ciudad de México)
🏢 Celanese International
📍 Ciudad de México
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