Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.
About Integon
Integon is a division in Mexico of one of the largest insurance companies in the United States of America. Since 2019, it has been certified as a Great Place To Work. Integon provides support to its insurance company affiliates, offering property and casualty insurance products.
At Integon, our customer support roles are central to our operations. As a member of our team, you will be the friendly voice that our clients rely on for support and guidance. Your focus will be ensuring that our customers feel valued and understood.
Our Benefits
Full paid during training
Nine days of Paid Time Off (PTO) in addition to regular vacations
Fully reported wages to IMSS and Infonavit
Weekly food vouchers of $316 MXN
Weekly Payment
Life and burial insurance
Parking On-site
Wellness Center On-site
Exclusive coffee shop on-site
Special discounts at establishments
Employee Referral Program
Monthly activities and celebrations
The Insurance Operations Associate ll is responsible for supporting achievement of service level agreements within area of responsibility by following established procedures to review, verify and process incoming insurance-related documentation and update system of record as required.
Key Responsibilities
- Locate loans and match to excepted data by following established procedures to review captured documentation
- Process insurance-related documentation queues by verifying extracted data,



comparing against physical documentation for accuracy, researching exceptions, entering changes and updating system of record to ensure accuracy and completeness of database information
- Build insurance operations skills and knowledge by participating in cross-training and learning additional processes and procedures to support multiple workflows and contribute to effectiveness of team operations
- Facilitate the achievement of service level agreements by entering data and processing assigned insurance-related documentation queues quickly and accurately to meet department quality and productivity standards
- Conduct database searches for corresponding loans and update system of record
**Education**:
- High School Diploma or GED (preferred)
**Experience**:
- 0-2 years experience (preferred)
**Supervisory Responsibilities**:
- This job does not have supervisory duties.
**Education & Experience (in lieu)**:
- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
For this position, we offer up to $ 24,000 MXN. monthly before taxes.
Start date: November 21st
Last day to apply: November 7th
**Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.**
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

📌 Exception Processing - Integon (Tijuana)
🏢 Integon
📍 Tijuana