**Customer Retention & Sales Representative (On-Site)**
**Location**:
Hermosillo, Sonora
**Schedule**:
Fixed schedule: 7:00 am - 4:00 pm
**Compensation**:
4K base salary + 1K bonus + commissions
Earnings based on performance and quality metrics
We are looking for a Customer Retention & Sales Representative to join us. This role focuses on retaining customers while identifying sales opportunities through effective communication and negotiation.
This is a fast-paced, performance-driven position suited for professionals who are comfortable working with goals, KPIs, and customer objections.
**What You Will Do**
- Handle inbound customer interactions according to campaign guidelines
- Retain customers by addressing concerns and clearly explaining service benefits
- Identify opportunities to upsell or cross-sell products and services
- Manage customer objections professionally and effectively
- Meet performance metrics related to retention, sales, quality, and customer satisfaction




- Accurately document customer interactions and transactions
**What We Are Looking For**
- Customer service, retention, or sales experience preferred
- Comfort working in a KPI-driven environment
- Strong communication and problem-solving skills
- Ability to handle pressure and frequent feedback
- Willingness to work on-site with a fixed schedule
- High school diploma required; higher education preferred
**What We Offer**
- Stable on-site position with fixed schedule
- Base salary plus performance-based bonuses and commissions
- Paid training
- Professional and structured work environment
- Growth opportunities based on performance
**Important to Know**
This role requires consistency, adaptability, and comfort working under performance metrics. It is not a low-pressure customer service position.
Pay: $4,000.00 - $5,000.00 per week
Work Location: In person

📌 Customer Retention & Sales Representative (On-site) (Proyecto Rio Sonora Hermosillo XXI)
🏢 Listentrust
📍 Proyecto Rio Sonora Hermosillo XXI