**Responsibilities**:
- Manages a large multi-faceted project/account/campaign or multiple projects at the same time.
- Owns project goals leveraging expertise to inspire a sense of shared purpose within the project team.
- Organizes new challenges and drive business results.
- Uses best practice PMO methodology to create a project plan to fit the stakeholders/customers’ needs and deliver within budget on desired outcomes.
- Drives end results of the project as a representative of the business.
- Works closely with the Customer, Sales Team, Engineering and Manufacturing to define a project scope and objectives for project members.
- Prepares, maintains, and submits clear and concise activity/progress reports and time recording/management reports.
- Assesses project risk potentials and discover potential problems before they occur.
- Applies a proactive approach in routinely tracking the project participant progress against project goals.
- Defines, teaches, and enforces the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled.
- Identifies and where required amends the approach to the context and constraints of each project.
- Constantly improving their own and their teams' skills through lessons-learned reviews at project completion.
- Possess the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming.
- Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed.
- Promotes partner involvement through effectively communicating project status upward and to the Client.
- Applies lessons learned from recent projects to future projects.




- Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues.
- Proactively follows escalation and change control processes.
- Owns all management reports on a given engagement.
- Promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members.
**Qualifications**:
- 6-10 years of project management experience - preferably from a mortgage or financial services environment
- PMP certification strongly preferred, Six Sigma a plus.
- Ability to develop project plans, manage individual deadlines and goals.
- Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics.
- Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis.
- Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk.
- Manage client expectations, anticipates operational and tactical risks and tracks them; clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required.




- Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars.
**Education**:
- Bachelor’s/University degree, Master’s degree preferred
- **Hands-on expert in Workday Learning**: Strong experience configuring, operating and optimizing WD Learning (mass uploads, assignments, reporting, security, functional troubleshooting, and coordination with IT).
- **Advanced English** (mandatory)
- **Strong problem-solver with a continuous improvement mindset**: Highly analytical profile, capable of diagnosing complex LMS operational issues and designing agile, scalable, and sustainable solutions.
- **High learning agility and adaptability to change**
- **Change-focused Project Manager and inspirational people leader**: Proven experience leading operational teams and managing transformation initiatives (governance, process optimization, adoption, communication, and KPI tracking)
**RECOMENDACIONES**:
- Revisa y analiza detenidamente el Job Posting. Si cumples con los requisitos, no dudes en aplicar.
- El Job Posting estará publicado por 5 días hábiles y tiene fecha de vencimiento para poder postular.
- **Mayor prioridad a perfiles con CV adjunto y perfil actualizado en Workday.**
- **Sólo adjunta CV en versión Word o PDF,**no fotografías, Excel o Power Point.
- Es fundamental tener disponibilidad y facilidad para comunicarse en los canales de comunicación oficiales.
- Cumplir con los lineamientos de mi carrera (Tiempo la posición, desempeño y comunicar a manager vigente).
- Radicar en la región que demanda el puesto.**Job Family Group**:
Project and Program Management
- **Job Family**:
Project Management
- **Time Type**:
Full time
- **Most Relevant

📌 Banamex Project Management Lead (Learning LMS Mgmt & Ops) (Ciudad de México)
🏢 Citi
📍 Ciudad de México