Apodaca, MX
Business Process Excellence Professional CL
CEVA Logistics provides integral supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
The Business Process Excellence Professional CL will be an integral part of CEVA Servicios de Mexico's 4PL Control Tower division, based in Apodaca - Monterrey. This role is dedicated to enhancing the efficiency, transparency, and cost-effectiveness of transportation and logistics operations across North America. By leveraging advanced analytical tools, process engineering methodologies, and automation, the position supports both daily operational execution and strategic supply chain initiatives.
**Key Responsibilities**:
Conduct in-depth analyses of transportation and supply chain data to detect operational inefficiencies, identify cost-saving opportunities, and drive improvements in service quality.
Support, monitor,



and enhance ground transportation processes ensuring seamless execution and alignment with business objectives.
Develop, maintain, and improve reporting dashboards and automated workflows using Power BI and Microsoft Power Platform tools to increase operational visibility and informed decision making.
Design and implement scalable automations for routine workflows, minimising manual interventions while maximising accuracy and efficiency.
Track and interpret transportation Key Performance Indicators (KPIs) such as on-time pickup and delivery rates, carrier effectiveness, transit times, freight expenditure, and incident rates.
Perform root cause analysis on recurring issues, formulating and executing corrective action plans to prevent reoccurrences and enhance overall operational stability.
Drive continuous improvement initiatives focused on operational productivity, standardisation of processes, enhancement of service quality, and cost reduction.
Collaborate closely with logistics operations teams, carrier partners, customers, procurement units, and senior leadership to align on objectives, resolve challenges, and roll out process enhancements.
Assist in carrier management including performance evaluation, routing optimisation, and expansion of shipment visibility and transportation network capabilities.
Create and maintain comprehensive Standard Operating Procedures (SOPs), process documentation, and reporting standards aligned with regulatory and corporate requirements.
Support the implementation,



customization, and upgrading of Transportation Management Systems (TMS), Enterprise Resource Planning (ERP) systems, and shipment visibility platforms.
Engage in strategic projects promoting enterprise-wide automation, data integration, and business process re-engineering to strengthen the logistics footprint.
**Required Qualifications**:
A Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business Analytics, Operations Management, or a related discipline.
Between 2 to 5+ years of progressive experience in transportation, logistics, supply chain engineering, or operations analytics roles within North America.
Comprehensive understanding of transportation industry practices including FTL, LTL, carrier relationships, route planning, and North American cross-border logistics.
Advanced proficiency in Microsoft Excel, including complex data analysis and modelling.
Practical experience with SQL for data extraction, transformation, and reporting tasks.
Hands-on experience in Python programming for automation, data processing, and operational analytics.
Capability to develop and maintain interactive dashboards and reports using Power BI to facilitate data-driven decision-making.
Familiarity with Microsoft Power Automate or equivalent workflow automation platforms to streamline operational processes.
Strong analytical, problem-solving, and process improvement skills to identify bottlenecks and design effective solutions.
Knowledge of Electronic Data Interchange (EDI) and Application Programming Interface (API) integrations to manage transportation data flows and system interoperability.
Excellent communication skills, capable of presenting complex analysis in

📌 Business Process Excellence Professional Cl (Ciudad Apodaca)
🏢 CEVALogistics
📍 Ciudad Apodaca