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HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
**Role purpose (overall summary)**:
Responsible for completing sanctions investigation activities within the Regional Sanctions Alert Adjudications team, investigating **Level 3 sanctions alerts** for transaction activity to determine whether an alert is a **True Match** or a **False Positive**, in line with the **Global Standards for L3 Sanctions Alert Adjudication** and within agreed deadlines.
Accountable for **accurate recording** of all decisions and for **escalating all True Matches** to the relevant **Country Sanctions Officer**. Also responsible for the accurate and timely capture of information required to produce ongoing **Operational and Strategic MI**, supporting **second line of defence** oversight of sanctions risk within the region.
**Key responsibilities (Principal Accountabilities)**:
**1) Alert adjudication and investigation (Level 3)**:
- Investigate Level 3 sanctions alerts for transaction activity and determine **False Positive vs Potential/Confirmed True Match** in line with global standards.
- Complete adjudication within **agreed deadlines/SLA**, with appropriate escalation and mitigating actions where items are not meeting SLA.
- Ensure **clarity and accuracy** when providing information to team members and other stakeholders.
- Maintain complete, accurate case documentation to support decisions.
**2) Escalation and issue management**:




- **Escalate confirmed True Matches** to the relevant **Country Sanctions Officer** in the correct manner and within agreed timescales.
- Act as the **initial escalation point** for issues raised by Country Sanctions Officers or colleagues from the Lines of Business.
- Escalate identified sanctions breaches appropriately to the required escalation point.
**3) Policy, standards, quality and continuous improvement**:
- Ensure full adherence to **Global Standards Policy** within the region, including related sanctions guidance and operating procedures.
- Support the Alert Adjudication Lead in identifying **sanctions themes and trends**.
- Assist with periodic reviews of sanctions standards (procedures, risk-based approaches and QA).
- Identify opportunities for **efficiency and continuous process improvement** alongside the Adjudication Lead.
**4) Stakeholder management, audit and cross-functional working**:
- Work closely with the Regional Alert Adjudication Lead to support engagement with **FCC Monitoring & Testing** and **FCC Assurance** to deploy system and procedural changes effectively.
- Support senior management in engagement with **Internal Audit** by supplying information in a timely and accurate manner as required.
**5) Leadership and teamwork**:
- Support delivery of the global strategy for the FCC Sanctions function into the region.
- **Deputise** for the Adjudication Lead when required.




- Prioritise learning and development activities.
- Build positive, professional working relationships across regional and country teams; support **coaching and mentoring**, particularly for new joiners.
- Demonstrate the ability to **multi-task and re-prioritise** based on changing team demands.
**6) Risk management and internal controls**:
- Maintain awareness of **operational risk** within the reporting line (identification, assessment, mitigation and control, loss identification and reporting).
- Provide support in managing **sanctions risk** for the region and help businesses/functions address actual and potential sanctions compliance issues.
- Demonstrate adherence to **internal controls** by following procedures, keeping appropriate records, and implementing internal/external audit points (including regulator issues) in a timely manner.
- Support responses to adverse compliance metrics, including unsatisfactory FCC reviews and audit reports.
**Typical KPIs / targets**:
- Non-compliance with policy is communicated, reported and escalated appropriately in a timely and sensitive manner.
- All alert cases (False Positive / True Match) have full and accurate documentation, completed within agreed timescales.
- True Matches are escalated correctly and within agreed timescales.
- Reporting is completed **error-free and on time**.
- Alert adjudication root cause analysis is completed.
- Alerts are managed within agreed **SLAs**; any missed SLAs are fully documented and evidenced.
- Processing targets are met; alerts are processed **error-free and on time**.
**Role requirements (Knowledge & Experience / Qualifications)**:
- University degree in **International Relations/Political Science** (preferred

📌 Sanctions Screening Analyst (Azcapotzalco)
🏢 HSBC Global Services
📍 Azcapotzalco