**Head of Collections - U.S. MarketSpeedyDollar**, part of **Aventus Group**, is launching its lending operations in the **United States**, and we are looking for an experienced **Head of Collections** to build and lead our U.S. collections operation from Mexico City.
Aventus Group is an international FinTech group with **17 consecutive profitable years**, a business network spanning **22+ countries**, and nearly **5,000 professionals worldwide**. In the first half of 2026 alone, the Group’s lending companies issued more than **€851 million in loans** across international markets.
This is not a traditional collections management role. We are entering the U.S. market and are looking for a senior collections leader who has **hands-on experience managing U.S. consumer collections from Mexico** and understands how to build a high-performing operation in a highly regulated environment.
You will have the opportunity to **build the collections function from the ground up**, shape the strategy, processes, technology, team structure and performance model, and directly influence the growth of SpeedyDollar in the U.S.
We are looking for someone who combines strong operational leadership with a deep understanding of **U.S. collections strategy, performance management, compliance, analytics, automation and contact-center operations** — and who wants real ownership rather than simply managing an established process
**Key Responsibilities**
- Build and lead the U.S. Collections function, including team structure, recruitment, training, performance management and coaching.
- Own the end-to-end collections strategy across delinquency stages, from early-stage collections through late-stage recovery, including segmentation, contact strategies, PTP management and payment arrangements.




- Drive collections performance through data and analytics, monitoring key KPIs such as RPC, PTP conversion, cure rate, liquidation/recovery rate, roll rates, productivity and cost of collection.
- Define contact strategies and operational controls in accordance with U.S. collections requirements, including contact frequency, calling windows, consent management and exclusion rules.
- Use automation, testing and technology to improve recovery, including segmentation, A/B testing, dialer optimization and AI-driven collections initiatives.
- Manage external collection partners and vendors, ensuring strong performance, cost efficiency and compliance.
- Work closely with IT, Legal, Risk and Operations to develop scalable processes and ensure the collections operation meets business and regulatory requirements.
**Requirements**:
**Education Bachelor’s degree in Business Administration, Finance, Economics, or a related field preferred.**
**Professional Experience Minimum 2 years of experience in a collections leadership role, such as Collections Manager, Senior Collections Manager, Head of Collections, or equivalent.**
- Mandatory hands-on experience managing collections for the U.S. market from Mexico or another nearshore location.
- Experience in consumer lending, fintech, personal loans, auto finance, credit cards, or another U.S. consumer finance environment strongly preferred.




- Proven experience managing collections teams and delivering measurable improvements in recovery, cure rates, roll rates, productivity, and cost of collection.
- Experience designing or managing collections strategies across different delinquency stages, including early-stage, late-stage, and recovery.
**Language**
- Native or fluent Spanish.
**Technical & Collections Knowledge**
- Strong understanding of collections KPIs, including RPC, PTP, PTP conversion, cure rate, liquidation/recovery rate, roll rates, contact rate, productivity, and cost of collection.
- Strong experience with collection systems, CRMs, dialers, and reporting tools.
- Advanced Excel skills, including data analysis, reporting, and pivot tables.
- Experience with multichannel collections strategies, segmentation, campaign management, and performance optimization.
- Experience working with and managing external collection agencies and technology/service providers.
- Working knowledge of U.S. collections compliance requirements, including FDCPA, Regulation F, TCPA, calling restrictions, consent management, and contact-frequency requirements, is strongly preferred.
- Experience with automation, AI, predictive analytics, dialer optimization, or data-driven collections strategies is a strong advantage.
**Leadership Profile**
- Strong leadership and team-building capabilities.
- Highly analytical and commercially minded.
- Ability to make decisions based on data and business impact.
- Strong ownership mentality and ability to build processes from the ground up.
- Excellent communication, negotiation, and stakeholder-management skills.
- Comfortable working in a fast-growing environment where the U.S. collections operation is being built from the ground up.
**What We Offer**
- Competitive compensation

📌 Head of Collections (Roma Sur)
🏢 SpeedyDollar
📍 Roma Sur