**Director of Talent Acquisition**
Amalga Group | Monterrey, Actual León, Mexico
Work Model: In Person | Reports To: Senior Director of Operations
**Lead the talent engine behind exceptional nearshore teams.**
Amalga Group is a nearshore BPO and managed-services partner that helps U.S.based organizations build and operate high-performing teams in Mexico. We support customer experience, sales, legal operations, finance and accounting, back-office, and technology functions. Our approach combines bilingual talent, disciplined operations, measurable results, and a people-first culture.
**What You Will Do**
- Lead the end-to-end talent acquisition strategy for high-volume and specialized hiring across BPO, customer support, sales, legal operations, finance, back-office, and technology roles.
- Lead, coach, and develop a high-performing Talent Acquisition team. Establish recruiter capacity plans, clear priorities, service standards, and a culture of ownership, urgency, and continuous improvement.
- Partner with Operations, HR, and leadership to translate workforce forecasts and client needs into practical hiring plans, timelines, sourcing strategies, and recruiting capacity.
- Own the full recruiting lifecycle: intake meetings, job design support, sourcing, screening, structured interviews, selection, offer management, preboarding, and handoff to onboarding.
- Own ATS administration and adoption. Improve workflows, stage definitions, data integrity, automation, reporting, and recruiter discipline so the ATS becomes a reliable operating system for the business.
- Build proactive,



multi-channel talent pipelines through job boards, referrals, social recruiting, talent communities, local networks, events, and other approved sourcing channels.
- Partner with hiring managers to improve intake quality, interview readiness, selection consistency, and accountability for fast, thoughtful hiring decisions.
- Bring forward market insights and solutions when roles are difficult to fill, hiring priorities shift, or process bottlenecks appear. You will solve problems early rather than report them late.
**What Success Looks Like**
**What You Bring**
- 7+ years of progressive Talent Acquisition experience, including at least 3 years leading recruiters, a recruiting team, or a Talent Acquisition function.
- Demonstrated success leading high-volume recruiting in a fast-paced, metrics-driven environment. Experience in BPO, shared services, staffing, customer experience, contact centers, or multi-site operations is strongly preferred.
- Experience recruiting for a mix of frontline and professional roles. Experience with bilingual talent, U.S.aligned operations, or cross-border teams is a strong advantage.
- Advanced proficiency with applicant tracking systems (ATS), recruiting operations, sourcing tools, reporting dashboards,



and spreadsheet-based analysis.
- Strong command of recruiting metrics and funnel management, with the ability to turn data into practical action and clear leadership updates.
- Excellent people leadership, stakeholder management, communication, and influencing skills. You earn credibility by being direct, prepared, responsive, and solutions-oriented.
- Fluent Spanish and advanced English, written and spoken.
- Bachelor’s degree in Human Resources, Business, Psychology, or a related field, or equivalent relevant experience.
**The Leader We Are Looking For**
You are both strategic and operational. You can build a talent acquisition plan, review funnel data, coach a recruiter through a difficult search, and partner confidently with senior leaders—all in the same week. You move quickly, stay organized when priorities change, and set a high bar for follow-through. You understand that great recruiting is not simply filling roles; it is building the capability, trust, and talent pipeline that enable a business to grow.
**Why Amalga Group**
At Amalga, Talent Acquisition is central to our client delivery model and our growth. You will have the opportunity to build a modern recruiting operation in Monterrey, work closely with operational leaders, and directly influence the quality and stability of the teams we deliver. We are looking for a leader who is ready to make a measurable impact and help us build what is next.
Pay: $84,802.00 - $135,679.00 per month
Work Location: In person

📌 Director of Talent Acquisition (Doctores)
🏢 Amalga Group
📍 Doctores