Iron Mountain is seeking a transformative Global Customer Service Director (North America and EMEA) based in Mexico or Colombia to lead and elevate our multi-regional client support.
You will steer global ITAD processes, champion efficiency, and drive world-class service for a dispersed team across regions.
The role requires 10+ years in customer service, 3-5 years leading integral teams, and deep CRM expertise.
📌 Global Head Of Customer Service & Process Excellence (Xico)
🏢 Reit Tv
📍 Xico
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