We attract, develop, and retain a high-performance workforce, comprised of people with diverse backgrounds and a shared drive for excellence.
We strive to foster a positive and inclusive work environment that helps employees, and communities, thrive.
**- Opportunity Overview**
Product**Support Engineer** is a customer-facing technical role that supports the successful deployment of **Teradyne**Robotics** solutions across **LATAM**.
This position partners with sales teams, distributors, integrators, and customers to identify automation opportunities, validate technical solutions, support implementation, and deliver post-sales service for the **Universal Robots** and **Mobile Industrial Robots** portfolio.
**- Key Responsibilities**
- Customer-facing technical role supporting robotics solutions across LATAM
- Partners with sales teams, distributors, integrators, and customers
- Identifies automation opportunities and supports solution validation
- Help drive successful implementation and post-sales support
- Supports the Universal Robots and Mobile Industrial Robots portfolio
**- All About You**
We seek individuals who share our passion and determination.
Our commitment to customer success drives us to go the extra mile.
If you're ready to join us on this mission, take a closer look at the minimum criteria for the position.
**- Minimum Job Requirements**
- Bachelor's degree in Mechatronics, Electrical, Mechanical, Robotics,



or related field OR equivalent experience in robotics or industrial automation.
- English proficiency.
- technical support, or system integration.
- Strong understanding of industrial automation systems, robotic integrations, and
- manufacturing processes.
- Ability to support technical cases, service diagnostics, and warranty-related technical
- assessments.
- Ability to communicate complex technical topics clearly to customers, partners, and
- internal teams.
- Travel Requirement: Extensive travel across LATAM (approximately *****% of the time)
**- Preferred Job requirements**:
- Experience working with collaborative robots or autonomous mobile robots.
- Experience supporting system integrators, distributors, or automation partners.
- Knowledge of industrial communication protocols, sensors, vision systems, or PLC integration.
- Experience conducting technical workshops, demos, or automation training sessions.
**- Analytical approach to problem solving and technical diagnostics.
- Strong communication and stakeholder management skills.
- Ability to multitask effectively in a fast-paced environment.
- Customer-focused mindset with strong collaboration skills.
- Ability to work both independently and within cross-functional teams.
- **This position is not eligible for visa sponsorship or relocation assistance.
**
LI-PS1

📌 Product Support Engineer (Teradyne Robotics, Mexico) (Santiago de Querétaro)
🏢 Universal-Robots
📍 Santiago de Querétaro