Provides IT support to customers regarding technical issues related to everyday usage of their Digital Workplace.
In order to provide the high-quality standard service to customers, Service Desk Analysts analyzes and resolves most common enquiries and cooperates with IT specialist team to deal with more complex issues.
**Job Description - Grade Specific**:
- Provides the IT support to customers regarding technical issues related to everyday usage of a computerService Desk Analyst analyzes and resolves most common enquiries and cooperates with IT specialist team todeal with more complex issues.
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📌 Mesa De Servicio (México)
🏢 Capgemini
📍 México
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