22 ago
|
SearchParty Marketing
|
México
22 ago
SearchParty Marketing
México
**Company**: SearchParty Marketing
**Location**: Remote, Mexico
**Employment Type**: Full-Time Independent Contractor
**Schedule**: Monday through Friday during U.S. Pacific Time business hours
**Compensation**: $1,400-$1,600 USD per month, based on experience
**About SearchParty Marketing**
SearchParty Marketing is a digital marketing agency that helps businesses grow through high-converting websites, search engine optimization, social media marketing, Google Ads management and Meta Ads management.
Our clients represent a wide range of industries, from med spas to dog trainers and everything in-between.
We focus on building practical marketing strategies that generate measurable results while providing each client with responsive, dependable support.
**Job Overview**
SearchParty Marketing is looking for an organized, proactive, and client-focused Digital Marketing Account Manager to join our remote team.
This person will serve as the main point of contact for a diverse portfolio of clients.
They will be responsible for maintaining strong client relationships, coordinating marketing projects, communicating updates, documenting requests, and helping ensure work is completed accurately and on time.
This is not a Google Ads media buyer position.
The Account Manager will not be expected to build or optimize advertising campaigns.
However, a basic understanding of Google Ads, SEO, websites, social media, and lead generation is important for communicating effectively with clients and our marketing specialists.
**Key Responsibilities**
- Manage and nurture a portfolio of client accounts across a variety of industries and business types.
- Serve as the primary point of contact for assigned clients, providing timely, professional, and proactive communication.
- Build strong,
long-term client relationships by understanding each client's business, services, goals, offers, target customers, and local market.
- Lead client onboarding calls, recurring check-ins, project discussions, and campaign performance review meetings.
- Coordinate client projects from initial planning through completion, ensuring deliverables remain organized and on schedule.
- Translate client requests, feedback, and business goals into clear internal tasks with the necessary instructions, deadlines, and supporting information.
- Work closely with our website, SEO, social media, content, and Google Ads teams to align client goals with marketing priorities and deliverables.
- Follow up with clients for approvals, website access, account credentials, photos, creative assets, business information, and other materials needed to complete their projects.
- Review client-facing work for accuracy, completeness, and alignment with the original request before it is delivered.
- Review basic marketing performance information and communicate important results, questions, and client concerns to the appropriate team members.
- Explain campaign results, project updates, and marketing recommendations in clear, nontechnical language.
- Maintain accurate and up-to-date records of client communications, meeting notes, decisions, approvals, deadlines, and next steps.
- Identify delayed projects, unclear expectations, scope concerns, dissatisfied clients,
and other potential account risks before they become larger problems.
- Escalate urgent client concerns or internal roadblocks to the appropriate team member when necessary.
- Manage client expectations without promising unapproved work, timelines, strategies, or results.
- Use Gmail, Google Docs, ClickUp, HighLevel, and other communication or project management tools to keep client work organized.
**Qualifications**
- At least two years of experience in account management, client success, or a similar client-facing position.
- Previous experience working for a digital marketing agency or supporting digital marketing services is strongly preferred.
- Experience managing multiple client accounts, projects, and deadlines at the same time.
- Professional-level spoken and written English.
- Basic understanding of Google Ads, including campaigns, keywords, leads, clicks, conversions, and common performance metrics.
- Basic familiarity with websites, SEO, social media marketing, online lead generation, and digital marketing reporting.
- Strong organizational skills and exceptional attention to detail.
- Ability to turn client conversations and requests into clear, actionable tasks for internal team members.
- Ability to interpret basic marketing reports and explain results without relying on unnecessary technical jargon.
- Experience handling difficult conversations, client concerns, changing priorities, and unexpected project challenges professionally.
- A proactive problem-solving mindset and a willingness to take ownership of client needs.
- Ability to follow established processes while recognizing when a situation should be escalated.
- Proficiency with Gmail, Google Docs, and ClickUp or similar project manage
📌 Digital Marketing Account Manager (México)
🏢 SearchParty Marketing
📍 México