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**Job Overview**:
**The role sits within the Markets COO organisation.
We are a dynamic, global and diverse organization focused on controls and regulatory management for Markets Operations, which has a presence in over 60 Countries; covering all post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations.
We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.
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**Our Operations groups are core to the success of the Markets business and have a significant impact across the lifecycle of a Trade.
We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience.
Markets Operations have a Client Relationship Group dedicated to overseeing the group service performance and strategic partnership for our top tier client base, where we play a key role in supporting our integral clients to ensure they have a first-class experience when doing business with Citi.
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**Market Ops Digitization and Implementation group works alongside our Operations teams delivering automation solutions to solve operational challenges.
We partner with Citi's innovation labs to drive optimization and overall play a pivotal role in enabling us to transform to achieve our target operating model.
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**Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace.
We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm and our reputation.
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**We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimise and streamline processes and drive strategy across our industry.
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**Specifics of the role include**:
- **Execute regulatory engagement strategy for Market Ops across teams in LATAM in partnership with SMEs/leadership team**:
- **Evaluate teams' compliance with regulatory reporting framework through both broad-based and targeted reviews**:
- **Liaise with the SMEs to agree on required remediation, monitor completion of actions and adequacy of remediation to mitigate the identified risk**:
- **Aid adoption of regulatory framework governance across teams in Market Operations**:




- **Produce management reporting on issue management assurance reviews**:
- **Co-ordinate responses for regulatory exams/audits as needed**:
- **Investigate issues/breaches occurring in the region and provide counsel on remediation plans**
**The role provides a range of opportunities to impact and influence the overall target state design and implementation of our strategic transformation priorities including**:
- **Implementing best practices and global consistency, simplifying & standardizing processes, and flows**:
- **Opportunity to learn and acquire expertise across a range of products and asset classes**:
- **Significant interaction with a wide range of stakeholder groups and senior management to help drive the agenda**
**Key Responsibilities**:
**Regulatory Exams and External Reviews**
- **Focal point for Regulatory Exams and External Audits.
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- **Support Operations team during the reviews cycle.
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- **Validation of the information prepared by Operational Units, aiming to ensure that are aligned with the information required.
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- **Prepare response letters and manage deliverables approvals.
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- **Assist in the implementation of remediation plans defined (if applicable) for regulatory and external reviews.
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- **Communicate results to Senior Management.
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**Regulatory Interactions**
- **Manage and review the communications received from Local Regulators (correspondences, deliverables, meetings, etc.).
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- **Coordinate any interaction with the Local Regulators initiated by Operations.
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- **Support Operations team during the interaction cycle and assist in the implementation of remediation plans defined (if applicable) related to the regulatory interaction.
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- **Acts as the record init

📌 Cross-Disciplinary Controls Sr. Lead Analyst (Xico)
🏢 Citi
📍 Xico