**Location**: Guadalajara, Mexico (Hybrid)
**Function**: EUIT - Integrations
**Employment Type**: Full-time
**About the Role**:
This is an excellent opportunity to lead Concur configuration and enterprise integrations while expanding your expertise in modern integration platforms and low-code solutions.
**Key Responsibilities**:
**Concur Administration & Configuration**:
- **Own end-to-end Concur configuration** including policies, audit rules, workflows, cost centers, per diem/VAT, expense types, approval routing, and user/role management
- **Support Concur project deliverables** from requirements gathering through configuration build, testing, deployment, and hypercare
- **Provide L3 support** with comprehensive problem management and root cause analysis (RCA)
- **Maintain knowledge base and runbooks** while ensuring SOX compliance and regulatory alignment
**SnapLogic Integrations**:
- **Design, build, test, and operate** SnapLogic pipelines for Concur-to-SAP and other critical system integrations (HR/Finance master data, expense postings, notifications)
- **Implement best practices** for error handling, observability, version control, and job scheduling
- **Partner with data and security teams** to establish and maintain integration standards
**SaaS Support (L3)**:
- **Meet SLAs and CSAT targets** while driving continual service improvement and automation initiatives
**Low/No-Code Enablement**:
- **Upskill and deliver solutions** using Microsoft Power Platform (Power Automate, Power Apps, Power BI) and similar tools
- **Streamline workflows** and reduce manual effort through intelligent automation
**BCP Coverage & Collaboration**:
- **Serve as BCP resource** for the Bespoke engineering team in Chennai, providing cross-region coverage, handovers, and failover procedures




- **Collaborate with global teams** across Chennai, GBS, Finance, Security, and vendor partners
- **Act as a reliable point of contact** for integration and support matters
**Governance & Delivery Excellence**:
- **Adhere to change/release management**, SOX requirements, and AstraZeneca standards
- **Track and report KPIs** including SLAs, incident aging, and pipeline reliability
- **Contribute to audits** and drive continuous improvement initiatives
**Required Qualifications**:
- **3+ years of hands-on Concur administration/configuration** (Expense/Travel modules) including policies, audit rules, workflows, expense types, approvals, and user roles
- **2+ years designing and supporting integrations** using an iPaaS platform (SnapLogic preferred; MuleSoft, Boomi, or similar acceptable with willingness to learn SnapLogic)
- **Strong SQL and data handling skills** with familiarity in REST APIs, JSON, CSV, and SFTP protocols
- **Experience with scheduling and job orchestration** in enterprise environments
- **Proven L3 support background** with solid incident/problem management and RCA practices
- **Strong documentation habits** and knowledge management skills
- **Experience working with Finance/HR master data** and SAP touchpoints (FI/CO concepts, cost centers, general ledgers, WBS elements, per diem/VAT)
- **Excellent communication skills** in English and Spanish with ability to collaborate across regions and time zones




**Preferred Qualifications**:
- **SnapLogic Academy certifications** (e.g., SL-101 Designing Integrations) or equivalent integration credentials
- **Microsoft Power Platform experience** (Power Automate/Apps/BI) with interest in expanding low/no-code capabilities
- **Exposure to SOX, GRC, and audit processes** in enterprise environments
- **Scripting skills** for automation (Python/PowerShell) and familiarity with CI/CD practices (Git, branching strategies, promotion patterns)
- **ITIL/ServiceNow experience** including service catalog, ticket management, and knowledge base administration
**Key Competencies**:
- **Ownership mindset** with urgency around SLAs and quality delivery
- **Analytical problem-solving** with strong attention to detail
- **Business acumen** to translate requirements into scalable configurations and integrations
- **Team collaboration** with clear communication skills and ability to work effectively with vendors and general stakeholders
- **Adaptability** to work across time zones and provide occasional off-hours/BCP coverage
**Work Pattern**:
Guadalajara-based hybrid role with flexibility for occasional off-hours coverage aligned with Chennai operations and global release schedules.
**What We Offer**:
- **Leadership opportunity** to own Concur configuration and enterprise integrations for a global organization
- **Growth path** in SnapLogic and Microsoft Power Platform with access to training and certifications
- **Cross-regional collaboration** with teams across multiple continents
- **Meaningful impact** on finance operations and user experience across AstraZeneca
- **Competitive compensation and benefits package**:
- **Professional development** and continuous learning opportuni

📌 Concur Integration Support (Guadalajara)
🏢 Astrazeneca
📍 Guadalajara