**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you.
We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next.
The work is challenging - but it matters.
You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong.
What's in it for you?
Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**This is a hybrid role based out of Monterrey.
Hybrid is 3 days week onsite, 2 days week remote.
**
**Global Cloud Infrastructure & Delivery (GCID)** develops and delivers services for cloud infrastructure and cloud operations to SAP Lines of Business (LoB) and through them, our external customers.
We support LoBs and their customers' cloud adoption journey through four hyperscaler public clouds and SAP's Infrastructure-as-a-Service.
**About the Role**:
You will join a global, multidisciplinary engineering team responsible for developing and operating cloud observability services used across SAP's global infrastructure.
While AI and automation are part of our roadmap, this role does not require deep AI expertise on day one.
Instead, we are looking for strong engineers who are curious, adaptable, and motivated to upskill in AI-related technologies as part of their growth.
**What You'll Do**:
- Build and maintain REST APIs using frameworks such as FastAPI or Flask.
- Own services end to end, including development, deployment, monitoring, and operational support.
- Contribute to CI/CD pipelines, automated testing, and release processes to ensure reliable and repeatable deployments.
- Work with containerized workloads using Docker and Kubernetes in public cloud environments (AWS, Azure, GCP).




- Analyze operational data such as metrics, logs, and alerts to improve service reliability and reduce operational noise.
- Collaborate closely with engineers and product managers in an Agile (Scrum) environment.
- Participate in a global on-call rotation following a "follow-the-sun" model.
- Gradually contribute to and learn about AI-driven and agent-based capabilities used to improve observability and operational efficiency.
**What You Bring**:
**Core Engineering Experience**
- 5+ years of professional software development experience, with a strong focus on backend systems.
- Solid understanding of RESTful API design and backend frameworks (FastAPI, Flask, or similar).
- Experience working in cloud-native environments, including Docker, Kubernetes, and at least one major cloud provider (AWS, Azure, or GCP).
- Strong grasp of CI/CD concepts and pipelines, including version control (GitHub), configuration formats (JSON, YAML), and automated testing.
- Familiarity with monitoring, logging, and performance management tools.
**AI Interest**
- Basic knowledge or personal exposure to AI/ML or Generative AI concepts, or a strong interest in learning.
- Curiosity about how AI and automation can be applied to observability, operations, and incident reduction.
- Willingness to upskill in areas such as agent-based systems, ML-assisted analytics, or LLM-driven tooling as part of the role.
**Professional Skills**




- Strong analytical and problem-solving mindset.
- Ability to work independently while collaborating effectively within a integral team.
- Clear written and verbal communication skills in English.
- Self-driven, pragmatic, and comfortable working in complex production environments.
**Education**:
- Bachelor's degree or equivalent experience in Computer Science, Software Engineering, or related field.
**Nice to Have**:
- Experience with observability tools such as Elasticsearch, Splunk, or similar.
- Exposure to infrastructure-as-code or automation tools (Terraform, Helm, Ansible).
- Familiarity with large-scale cloud or enterprise infrastructure environments.
**Bring out your best**
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.
At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
We ultimately believe in unleashing all talent and creating a better world.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Proc

📌 Senior Backend Engineer (San Pedro Garza García)
🏢 SAP..
📍 San Pedro Garza García