**Nearsol busca Bilingual Customer Service Agent WFH en Del Valle - Benito Juárez, Ciudad de México**:
**Were Hiring | Bilingual Customer Service Agent (WFH)**
**Nearsol** is looking for a **Customer Service Agent** to join our team in **Del Valle Benito Juárez, Mexico City**.
Be part of **CXperts Brand**as a **Bilingual Customer Service Representative** supporting a world-class brand!
**Are you fluent in English and passionate about delivering excellent customer experiences?
**
This opportunity is for you!
**Work Type**:** Work From Home**
**Workstation provided by the company**
**What Youll Do**:
Provide outstanding customer support via inbound phone calls
Assist customers with orders, billing, returns, and general inquiries
Build strong knowledge of Retail products, services, and policies
Communicate clearly, professionally, and empathetically to ensure customer satisfaction
**What Were Looking For**:** English level**: B2+ or C1
**Experience**:
Minimum 1 year in Customer Service
**Tech skills**: Word, Excel, and PowerPoint
**Profile**: Proactive, self-motivated, sharp, and customer-oriented
**Requirements**: Mexican ID & High School Diploma (or equivalent)
**What We Offer**:** Base salary**: $14,000 MXN/month
**WFH bonus**: $1,000 MXN/month
**Performance bonus**: $2,000 MXN/month (after operations)
**Paid training**: Up to 5 weeks (MonFri, 9:00 AM6:00 PM, TBC)
**Law benefits** + **Major Medical Insurance** (after 90 days)
**Career growth** & an amazing work environment
**Nível de educación deseada**:
Básica
**Nível de experiência deseada**:
Nível Medio
**Función departamental**:
Atención al cliente
**Industria**:
Call Centers / Telemarketing
**Habilidades**:
- Back to Back Calls
- Customer Engagement
- Customer Service