SUMMARY
**Responsibility to communicate with customers, estimate and enter orders, and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales, Manufacturing and shipping operations;** **has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries.
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KEY ACCOUNTABILITIES
- **Take customer orders either directly from customers or account managers.
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- **Place orders on a timely basis for purchases of materials and supplies to be used in production.
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- **Communicate with customers regarding issues such as order status, estimates and quotations, order changes and confirmations, as well as any complaints or questions.
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- **Process purchase orders,



coordinate account credits, and maintain customer data.
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- **Work with production staff and utilize KIWI system to achieve on-time customer deliveries.
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- **LAE or similar**:
- **Experience working in a manufacturing environment**:
- **Computer data-entry experience**:
- **Experience in the corrugated box industry**
- **Entry level through 5 years of customer relations experience.
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**PREFERRED COMPETENCIES**
- **Customer Focus**:
- **Action Oriented**:
- **Integrity and Trust**:
- **Perseverance**:
- **Composure

📌 Customer Relations Rep Iii - Intl (Silao)
🏢 International Paper
📍 Silao