Address: Av.
Mariano Otero ****, ***** Guadalajara, Jalisco
**Requirements**:
- **Live in Guadalajara and have availability to work at the office**:Av.
Mariano Otero ****, ***** Guadalajara, Jalisco
- **Finished high school (a copy of your official certificate of completion will be requested) comprobante de estudios con sello oficial de la SEP**:
- Availability to work 22.5 hours per week **6:00AM to 11:30AM (Central time)**:
- **Two days off per week (the days-off are also rotational and may not be consecutive)**:
- **Advanced English (good pronunciation)**:
- Looking to work in IT Environment
- Tech skills needed
- 6 months of experience in tech support
We Offer:
- Competitive salary
- Grocery Tickets - 12% of base salary
- 30 days of Christmas bonus
- 12 days of vacations
- 50% Vacation bonus
- 5 personal days per year
- Medical insurance
- Life insurance
- Opportunity to grow in the company
Activities
- General L1 support for hardware and MS Office packages




- Answer technical support calls providing and escalating to other support groups
- Document troubleshooting steps and detailed description of the customer incidents and requests
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures
**Job Type**: Part-time
**Salary**: $7,****** per month
Application Question(s):
- Do you have an ADVANCED level of English and good pronunciation?
- Are you available to work in the schedule listed in this job posting?
Take into account that your days-off may not be during the weekends.
- Do you have your OFFICIAL high school certification of completion?
(certificado de preparatoria terminada con sello oficial de la SEP)
- Do you have experience in tech support level 1?
This is extremely necessary.
- Are you available to work ON-SITE (in person) ?
Please check the address provided in this job post
Work Location: In person

📌 Tech Support Part-Time (Am Shift) On-Site Presencial (Guadalajara)
🏢 Ntt Data Services
📍 Guadalajara