Company Description
The IKEA vision is to create a better everyday life for the many people.
We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them.
We are determined to bring a little bit of Sweden to Mexico.
**Job Description**:
**What is the purpose of this job?
**
To provide IKEA customer with the best kitchen and bathroom measurement, furniture assembly and installation services, so that they get a successful shopping experience.
Provide professional, fast and friendly kitchen measurement and assembly services to customers in the last mile.
**What are the main responsibilities of this job?
**
- Full understanding of "IKEA basic work knowledge", to maintain a friendly attitude at customer place.
- Ensure that all the items loaded are accurate, the packaging is not damaged, the installation drawings are clear to confirm the orderly installation services.
- Clearly inform the customer installation in a professional and friendly manner to the customer to confirm the installation of goods.
- Ensure that all the measured data is accurate, the picture is clear, the key parts of the logo clearly in place.
- Clearly inform the customer measurement procedures, professional and friendly to introduce IKEA products and design concepts.
- Always treat customers' advice or complaints efficiently and efficiently to ensure service quality of service providers.
**Qualifications**:
**Knowledge**:
- Deep understanding of IKEA concept.
- Have at least one or two years of retail or customer service experience
- Familiar with IKEA product line
**Motivation**:
- IKEA values truly reflect my values and give me the motivation.
- Desire to make full use of the experience and expertise of colleagues to promote the growth both companies and employees.
- Desire to surpass work objectives.
- Enjoy working in fast-paced and future-oriented environments.
- Willing to learn and to improve their skills to contribute to IKEA while developing themselves.
**Capabilities**:
- Adhere to customer first, have good communication skills.
- Have the ability to use and maintain power tools.
- Strict and conscientious, hold driver's license, have certain art foundation.
- Be good at reflecting and using the IKEA concept in your daily work.
- Open, honest, modest, energetic, hardworking, know how to change, willing to change
- Have a strong sense of teamwork Have a positive working attitude and be able to work under pressure.
Additional Information
This position is based in Mexico City (Oceanía) and offers a rare opportunity to be part of the establishment of IKEA in a whole new market.
You will get a chance to push boundaries and influence the direction of IKEA in Mexico.
All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective.
Because here opportunities arise and growth follows.