Capgemini seeks an experienced NICE CXone Development Lead to provide hands-on technical leadership, solution design, and delivery ownership on the NICE CXone platform.
You will guide configuration, scripting, and end-to-end CXone solutions across IVR, omnichannel workflows, and CRM‐embedded experiences.You will mentor teams, define roadmaps, and ensure scalable, secure implementations while collaborating with business, architects, and delivery teams in a dynamic Capgemini Mexico environment.
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