DescriptionLead the execution of the Learning & Development strategy for the Mexico sub-region, within the strategic framework defined by leadership.
Own program delivery, team management, and the measurement of training impact on operational results.Key job responsibilitiesOwns strategy execution within a defined framework.Contributes to sub-regional strategic planning and influences their team's roadmap.Translates operational pain points into learning solutions.Manages launch readiness for Learning regarding new sites/processes and conducts delivery quality audits with associated corrective actions.Defines and tracks metrics measuring team progress, associate experience, and operational excellence.Develops mechanisms to report on training effectiveness.Leads regional and national-scope programs.Independently manages a team of staff and managers; hires talent; and oversees onboarding, calibration, and high/low-performance management within the region.Shares responsibility with other regional Learning Managers for best practices and cross-functional initiatives, and presents decisions and results to leadership up to three levels above.Basic QualificationsBachelor's degree in Operations, Supply Chain Management, Engineering,



or another technical fieldExperience working with cross-functional teamsExperience defining and implementing process improvement initiatives using data and metricsSpeak, write, and read fluently in EnglishExperience building and managing teamsExperience in a high volume, high production operations environmentExperience communicating complex information and solutions to senior stakeholders and influencing decisions, or experience performing ad hoc analysis using advanced ExcelKnowledge of general AI toolsExperience with Learning Management Systems (LMS)Degree in a related field (Educational Psychology, Business Administration, Education, Psychology, Data Science, or training-related)Preferred QualificationsExperience focused on Adult Learning Theory, including
1) virtual training facilitation and dealing with remote teams, and
2) delivering Soft Skills, Technology Skills and/or Technical or other Systems trainingExperience with creating & improving a variety of processes across product types & teamsExperience with explainable machine learning and artificial intelligence methodologies and toolsMBA and L&D; certifications.Our inclusive culture empowers Amazonians to deliver the best results for our customers.CompanyServicios Comerciales Amazon Mexico S. de R.L. de C.V.#J-*****-Ljbffr

📌 Learning Manager Utr (Xico)
🏢 Amazon
📍 Xico