Cognizant is seeking an Advanced Technical Support Technician to support a large-scale Service Desk environment, ensuring high availability, resolving incidents, and improving support processes.
The role requires strong Service Desk expertise and collaboration with integral teams.Onsite five days a week in Jalisco, you will contribute to incident resolution, runbooks, training, and continuous improvement while maintaining security and operational standards across the organization.
#J-*****-Ljbffr