**Vacante para la empresa Carrerpath en Coyoacan -Benito Juárez, Ciudad de México**:
Job Description for:
Bilingual Customer Service Representative.
Language required: C1/Native English Required
Work Type: Work from Home
Requirements: Pass initial interview set up, Mexican Identification, High School Diploma or Equivalent, Pass Drug Test, 1 year minimum as a Customer Service Representative.
Signed "Pagare" for Equipment
Must Have skills and knowledge in:
- Must be sharp, professional, independent, and self-motivated
- Experience working in a fast-moving environment
- Smart, fast learner, and proactive, (i.e., a thinker, not just a doer)
- Great customer service, a pleasant and friendly personality
- Drive to provide the best over the phone experience for customer
- Word, Excel, Power Point efficient
**Responsibilities**:
Provide outstanding customer service experience over the phone.




Customer Support: Handle inbound calls from customers with professionalism and empathy.
Address a wide range of inquiries, including product information, order status, billing inquiries, returns, and general support.
Product Knowledge: Develop a comprehensive understanding of The Home Depot's products, services, promotions, and policies to offer helpful recommendations and guidance to customers.
Communication: Communicate effectively and clearly to convey information, answer questions, and provide instructions to customers.
Connectivity Requirements
(satellite, dial-up, & mobile (LTE/5G) connections are not permitted)
- Download Speed: >30 Mbps
- Upload Speed: >10Mbps
- Latency:

📌 Bilingual Customer Service Agent (Xico)
🏢 Carrerpath
📍 Xico