Job Description Summary #LI-Hybrid Location: Mexico City, Insurgentes Relocation Support: This role is based in Mexico City, Insurgentes. Novartis is unable to offer relocation support: please only apply if accessible.
Reimagining Medicine Starts With Our People
The Manager, Marketing Capability Delivery is responsible for delivering US-focused strategic transformation, operational excellence, and technology enablement initiatives in a matrixed, fast-paced organization. This role serves as an business analyst, Scrum Master, and capability implementation partner, driving the successful execution of cross-functional initiatives spanning technology, process optimization, operational design, and organizational change. The Manager partners closely with US stakeholders, Product Owners, technical teams, and business partners to translate business needs into actionable problem statements, facilitate discovery and solution design activities, manage Agile delivery processes, and ensure initiatives deliver measurable business value. The role is accountable for delivery excellence,



stakeholder alignment, operational transparency, and sustained adoption of new capabilities and ways of working.
Key Responsibilities
- Agile Delivery & Execution Lead the day-to-day execution of strategic transformation, capability, and technology initiatives using Agile, hybrid, and traditional project management methodologies.
- Problem Definition & Discovery Partner with stakeholders to define business challenges, objectives, success criteria, and measurable outcomes. Facilitate discovery workshops and working sessions to identify requirements, root causes, opportunities, and potential solutions. Support decision-making through structured problem-solving and stakeholder alignment.
- Backlog & Use Case Management Own and maintain capability backlogs, epics, features, user stories, and business use cases. Prioritize requirements in partnership with stakeholders to maximize business value and strate

📌 Manager, Marketing Capability Delivery (Ciudad de México)
🏢 MX06 (FCRS = MX006) Novartis Farmacéutica S.A. de
📍 Ciudad de México