Manager, EV Client Success (México)

Manager, EV Client Success (México)

22 ago
|
Elementfleet
|
México

22 ago

Elementfleet

México

Get started on an exciting career at Element
Element employees make a difference in the lives of others every day. We are re‑defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like‑minded people on our team.
Pipeline & Deal Orchestration
- Own Mexico pipeline performance across the funnel (lead-to-close), including deal strategy, pursuit plans, and governance cadence.
- Partner with Sales/AEs/BD on opportunity qualification, value articulation, and executive alignment; remove friction to improve deal velocity and win rate.
- Drive disciplined forecasting, pipeline hygiene, and prioritization aligned to business goals and capacity.
- Coordinate internal SMEs to shape solutions and proposals for complex Mexico opportunities.

Account Outcomes, Expansion & Retention
- Lead account planning for top Mexico customers: multi-year roadmaps, expansion hypotheses, and cross‑functional action plans.
- Run customer governance (QBRs/steerco) to manage outcomes,



risks, and stakeholder alignment; protect renewals and expansion.
- Partner with delivery/support functions to resolve escalations and improve customer health.
- Identify and execute expansion motions based on usage signals, customer needs, and product readiness.

Mexico GTM Localization & Cross‑Functional Alignment
- Operationalize global GTM playbooks locally by tailoring messaging, packaging, and deal mechanics to Mexico buyer dynamics.
- Align with Product Localization and general Product on roadmap sequencing and launch timing that impacts Mexico commercial outcomes.

Duties
- Partner with Commercial Enablement to ensure sellers are trained, equipped, and using consistent processes and assets.
- Collaborate with Finance/Legal as needed to structure deals, manage risk, and ensure contract readiness.

Market Intelligence & Executive Communication
- Provide structured voice‑of‑customer,

📌 Manager, EV Client Success (México)
🏢 Elementfleet
📍 México

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