Job Description Summary #LI-Hybrid Location: Mexico City, Insurgentes Relocation Support: Novartis is unable to offer relocation support: please only apply if accessible.
The Manager, Marketing Capability Delivery is responsible for delivering US-focused strategic transformation, operational excellence, and technology enablement initiatives in a matrixed, fast-paced organization. This role serves as an business analyst, Scrum Master, and capability implementation partner, driving the successful execution of cross-functional initiatives spanning technology, process optimization, operational design, and organizational change. The Manager partners closely with US stakeholders, Product Owners, technical teams, and business partners to translate business needs into actionable problem statements, facilitate discovery and solution design activities, manage Agile delivery processes, and ensure initiatives deliver measurable business value. The role is accountable for delivery excellence, stakeholder alignment, operational transparency,



and sustained adoption of new capabilities and ways of working.
Agile Delivery & Execution Lead the day-to-day execution of strategic transformation, capability, and technology initiatives using Agile, hybrid, and traditional project management methodologies.
Ensure requirements are clearly documented, traceable, and ready for execution by delivery teams.
JIRA & Delivery Operations Serve as the primary owner of Agile delivery tooling, including JIRA administration, governance, workflow management, and sprint configuration. Maintain dashboards, reporting, and delivery metrics to ensure transparency and visibility. Monitor and communicate risks, dependencies, and delivery performance across teams and stakeholders.
Technology & Capability Implementation Support the planning, implementation, testing, and adoption of new business capabilities, technologies, automation solutions, and operational processes. Coordinate activities across business stak

📌 Manager, Marketing Capability Delivery (Ciudad de México)
🏢 MX06 (FCRS = MX006) Novartis Farmacéutica S.A. de
📍 Ciudad de México