22 ago
|
Carsea
|
Ciudad de México
22 ago
Carsea
Ciudad de México
Food & Beverage – Supervisory Roles Positions: Head Waiter | Assistant Restaurant Manager | Restaurant Manager
Position Overview We are recruiting experienced Food & Beverage professionals for luxury and ultra-luxury cruise lines , delivering high-end dining experiences in structured, international environments.
These roles are responsible for leading service teams, ensuring operational excellence, and delivering exceptional guest experiences in fine dining and upscale restaurant concepts onboard.
️ Key Responsibilities
Head Waiter Supervise daily restaurant operations and service flow
Lead and coordinate a team of waiters and assistant waiters
Ensure service standards and guest satisfaction are consistently met
Support staff training and development
Handle guest requests, preferences, and complaints professionally
Maintain full knowledge of menus, wines, and service procedures
Assistant Restaurant Manager Support the Restaurant Manager in overseeing all dining operations
Manage service teams, schedules, and daily operations
Ensure compliance with service standards and company procedures
Monitor performance, productivity, and guest satisfaction
Assist in training, coaching, and evaluating team members
Handle guest feedback and resolve service issues
Restaurant Manager Oversee full restaurant operations onboard
Lead, manage, and develop large multicultural teams
Ensure consistent delivery of high-end service standards
Monitor KPIs, financial performance, and operational efficiency
Manage staffing, scheduling, and service organization
Drive guest satisfaction, retention, and overall dining experience
Handle escalated guest concerns and operational challenges
Work Environment Luxury and ultra-luxury cruise ships
Fine dining, multi-outlet operations
International teams and high-performance culture
Guest-focused, detail-driven environment
Working Conditions 10–11 hours per day
7 days per week
Fast-paced, high-demand service environment
Required Documents CV in English (Harvard format)
2 reference letters
Valid passport
Important Candidates are responsible for onboarding documentation costs (medical, visa, certifications)
Carsea recruitment services are 100% free
Full guidance provided throughout the process
⏱️ Commitment Candidates must be able to complete documentation within 2–4 months maximum
Full commitment to the process is required
⚠️ Availability Positions are very limited and highly competitive
Candidates will be contacted only when suitable vacancies become available
Waiting time may exceed 6+ months
Requirements:
Food & Beverage – Supervisory Roles (Requirements) Positions: Head Waiter | Assistant Restaurant Manager | Restaurant Manager
Experience Head Waiter
Minimum 3–5 years in Food & Beverage service
At least 1–2 years in a supervisory role
Strong background in fine dining or upscale service
Assistant Restaurant Manager
Minimum 5–7 years in Food & Beverage
At least 2–3 years in supervisory/management roles
Experience managing teams and service operations
Restaurant Manager
Minimum 7–10+ years in Food & Beverage
At least 3–5 years in senior management roles
Proven experience managing full restaurant operations, teams, and performance
Ship Experience ⚠️ Strongly preferred or required for most roles
Candidates without ship experience must have high-level luxury hospitality leadership background
Skills Strong leadership and team management
Advanced knowledge of service standards and fine dining operations
Ability to manage:
Service flow and guest experience
Staff training and performance
Scheduling and operations
Guest complaints and resolutions
Understanding of:
Wine & beverage service (for Head Waiter and above)
Financials, reporting, and KPIs (management roles)
Strong decision-making and problem-solving skills
Ability to work under pressure in high-demand environments
Language English: B2–C1 minimum (advanced level required)
Strong communication and guest interaction skills
General Requirements CV in English (Harvard format), updated with no gaps
Minimum 2 verifiable reference letters
Valid passport
Availability to work:
10–11 hours per day
7 days per week
High level of professionalism, grooming, and discipline
Commitment Ability to complete onboarding documentation within 2–4 months maximum
Willingness to cover documentation costs (medical, visa, certifications if applicable)
Important Positions are very limited and highly competitive
Candidates will be contacted only when suitable vacancies become available
Waiting time may exceed 6+ months
📌 Head Waiter | Assistant Restaurant Manager | Restaurant Manager - Cruise lines - AVAIL: COL, MEX, CH (Ciudad de México)
🏢 Carsea
📍 Ciudad de México