Carrier General Corporation is seeking a Contact Center Agent to support distributors with HVAC replacement parts. You will troubleshoot, manage orders in SAP/CRM, and collaborate across teams to ensure timely, accurate service.
English/Spanish bilingual required; high school diploma with 1–3 years in customer service preferred. Responsibilities include handling escalations, coordinating with supply chain, providing order status, and maintaining records.
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📌 Bilingual Contact Center Agent - Distributor Support & SAP (Ejido Monterrey)
🏢 Carrier Global
📍 Ejido Monterrey
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