The System Engineer / Administrator – Microsoft Infrastructure is responsible for the administration, operation, maintenance, and continuous improvement of the company’s global Microsoft infrastructure across on-premises and cloud environments. This role supports and enhances Microsoft 365, Azure, Citrix, endpoint management, and security solutions while ensuring stable, secure, and efficient IT operations worldwide.
Key Responsibilities
- Administer, maintain, and continuously improve the global Microsoft infrastructure, including on-premises and cloud-based environments.
- Design, implement, and operate solutions based on Microsoft Azure, Microsoft 365, and Microsoft Intune.
- Manage Windows Server environments, including installation, configuration, maintenance, upgrades, and lifecycle management.
- Support and further develop Microsoft Unified Communications platforms.

End-User Computing & SupportProvide administration and support for end-user systems across all company locations.
Deliver 2nd- and 3rd-level support for infrastructure, client, and server-related issues.




Resolve incidents and service requests in direct collaboration with end users and IT teams.
Plan, deploy, and support new hardware, software installations, and release upgrades.
- Administer and optimize the integral Citrix environment, including:
- Citrix XenDesktop
- Citrix XenApp
- Citrix NetScaler
- Manage and support virtualization platforms such as Hyper-V and VMware.

IT Security & Endpoint Management
- Ensure compliance with corporate IT security policies and standards.
- Contribute to the continuous improvement of cybersecurity controls and practices.
- Administer endpoint security solutions and central antivirus systems.
- Support vulnerability remediation and security hardening initiatives.

Infrastructure Operations
- Monitor system performance, availability, and capacity.
- Ensure reliable day-to-day operations of infrastructure services.
- Participate in troubleshooting, root cause an

📌 Administrador del sistema de información (Ciudad Apodaca)
🏢 Güntner
📍 Ciudad Apodaca